How Sage CRM Can Help Your Business Make Money
<p class="MsoNormal" align="center" style="margin-bottom:0cm;margin-bottom:.0001pt;text-align:center"><b style="mso-bidi-font-weight:normal"><span lang="EN-IE" style="font-size:28.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">How </span></b><b style="mso-bidi-font-weight:normal"><span lang="EN-IE" style="font-size:28.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#A8B400;mso-ansi-language:EN-IE">Sage CRM</span></b><b style="mso-bidi-font-weight:normal"><span lang="EN-IE" style="font-size:28.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE"> Can Help Your Business </span></b><b style="mso-bidi-font-weight:normal"><span lang="EN-IE" style="font-size:28.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#A8B400;mso-ansi-language:EN-IE">Make Money</span></b><b style="mso-bidi-font-weight:normal"><span lang="EN-IE" style="font-size:28.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE"> <o:p></o:p></span></b></p>Re:How Sage CRM Can Help Your Business Make M
<span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";mso-fareast-font-family:宋体;mso-fareast-theme-font:minor-fareast;color:#4D4F53;mso-ansi-language:EN-IE;mso-fareast-language:EN-US;mso-bidi-language:EN-US">There has been much debate, expert opinion, economicprediction, and speculation on the doom and gloom of the recession and the effectit has had on businesses on a global scale. During times of economic crisis,companies face great challenges; winners and losers emerge and mistakes can beeven more costly to companies. Making money is not impossibility during adownturn. Companies can keep customers at the heart of their business andfoster real sustainable growth by implementing a CRM system</span>Re:How Sage CRM Can Help Your Business Make M
<p class="MsoListParagraphCxSpFirst" style="margin-top:12.0pt;margin-right:0cm;margin-bottom:10.0pt;margin-left:0cm;mso-add-space:auto"><!--[if gte vml 1]><v:shapetype id="_x0000_t202" coordsize="21600,21600" o:spt="202" path="m,l,21600r21600,l21600,xe"> <v:stroke joinstyle="miter"/> <v:path gradientshapeok="t" o:connecttype="rect"/></v:shapetype><v:shape id="_x0000_s1026" type="#_x0000_t202" style='position:absolute; left:0;text-align:left;margin-left:326.45pt;margin-top:145.25pt;width:202.5pt; height:183.75pt;z-index:-2;mso-position-horizontal-relative:margin; mso-position-vertical-relative:margin' wrapcoords="-80 0 -80 21512 21600 21512 21600 0 -80 0" stroked="f"> <v:textbox style='mso-next-textbox:#_x0000_s1026'> <![if !mso]> <table cellpadding=0 cellspacing=0 width="100%"> <tr> <td><![endif]> <div> <p class=MsoNormal><span lang=EN-US style='mso-ansi-language:EN-US; mso-bidi-language:AR-SA;mso-no-proof:yes'><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f"> <v:stroke joinstyle="miter"/> <v:formulas> <v:f eqn="if lineDrawn pixelLineWidth 0"/> <v:f eqn="sum @0 1 0"/> <v:f eqn="sum 0 0 @1"/> <v:f eqn="prod @2 1 2"/> <v:f eqn="prod @3 21600 pixelWidth"/> <v:f eqn="prod @3 21600 pixelHeight"/> <v:f eqn="sum @0 0 1"/> <v:f eqn="prod @6 1 2"/> <v:f eqn="prod @7 21600 pixelWidth"/> <v:f eqn="sum @8 21600 0"/> <v:f eqn="prod @7 21600 pixelHeight"/> <v:f eqn="sum @10 21600 0"/> </v:formulas> <v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect"/> <o:lock v:ext="edit" aspectratio="t"/> </v:shapetype><v:shape id="Picture_x0020_2" o:spid="_x0000_i1025" type="#_x0000_t75" alt="layer4.png" style='width:178.5pt;height:175.5pt;visibility:visible'> <v:imagedata src="file:///C:\Users\ADMINI~1\AppData\Local\Temp\msohtmlclip1\01\clip_image001.png" o:title="layer4"/> </v:shape></span></p> </div> <![if !mso]></td> </tr> </table> <![endif]></v:textbox> <w:wrap type="tight" anchorx="margin" anchory="margin"/></v:shape><![endif]--><img width="274" height="249" src="file:///C:/Users/ADMINI~1/AppData/Local/Temp/msohtmlclip1/01/clip_image002.gif" align="left" hspace="12" alt="文本框: " v:shapes="_x0000_s1026"><b style="mso-bidi-font-weight:normal"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#69923A;mso-ansi-language:EN-IE">Solution<o:p></o:p></span></b></p><p class="MsoListParagraphCxSpLast" style="margin-top:12.0pt;margin-right:0cm;margin-bottom:10.0pt;margin-left:0cm;mso-add-space:auto"><!--[if gte vml 1]><v:shape id="_x0000_s1027" type="#_x0000_t202" style='position:absolute;left:0; text-align:left;margin-left:354.25pt;margin-top:169.5pt;width:129.05pt; height:132.75pt;z-index:2;mso-position-horizontal-relative:margin; mso-position-vertical-relative:margin' filled="f" stroked="f"> <v:textbox style='mso-next-textbox:#_x0000_s1027'> <![if !mso]> <table cellpadding=0 cellspacing=0 width="100%"> <tr> <td><![endif]> <div> <p class=MsoNormal><i style='mso-bidi-font-style:normal'><span lang=EN-IE style='font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language: EN-IE;mso-bidi-font-weight:bold'>A leading marketing analyst has found that companies that deploy CRM have higher revenues per employee than those that don't, about $306,618 compared with $229,025.<span class=MsoEndnoteReference><span style='mso-special-character:footnote'><![if !supportFootnotes]><span class=MsoEndnoteReference><b style='mso-bidi-font-weight:normal'><span lang=EN-IE style='font-size:10.0pt;line-height:115%;font-family:"Arial","sans-serif"; mso-fareast-font-family:宋体;mso-fareast-theme-font:minor-fareast;color:#4D4F53; mso-ansi-language:EN-IE;mso-fareast-language:EN-US;mso-bidi-language:EN-US'>[1]</span></b></span><![endif]></span></span><o:p></o:p></span></i></p> <p class=MsoNormal><span lang=EN-GB><o:p> </o:p></span></p> </div> <![if !mso]></td> </tr> </table> <![endif]></v:textbox> <w:wrap type="square" anchorx="margin" anchory="margin"/></v:shape><![endif]--><img width="176" height="181" src="file:///C:/Users/ADMINI~1/AppData/Local/Temp/msohtmlclip1/01/clip_image003.gif" align="left" hspace="12" alt="文本框: A leading marketing analyst has found that companies that deploy CRM have higher revenues per employee than those that don't, about $306,618 compared with $229,025. " v:shapes="_x0000_s1027"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">So how can your company justify investing in a CRM system at a time whencost-cutting measures are being implemented across all companies and industries?During a recession, a company’s business model must be resilient enough tomaintain profitability. Cutting costs alone provides temporary relief but ifrevenue generating initiatives do not come to fruition, diminished resourcescan lead to further revenue declines. Therefore an inward assessment of acompany’s operational efficiency is key to business survival during a downturn.CRM is no longer viewed as a discretionary spend area; it is now an operationaland financial imperative for all SMBs. Investing in a CRM system will not onlyautomate your business processes but will enable you to make more money by empoweringyour sales team with a pool of knowledge thereby increasing sales revenues andidentifying and cultivating customers who keep your business profitable.<o:p></o:p></span></p>Re:How Sage CRM Can Help Your Business Make M
<p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><b><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#69923A;mso-ansi-language:EN-IE">The Cost of Doing Nothing <o:p></o:p></span></b></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE;mso-bidi-font-weight:bold">Quite simply,by choosing to sit back and do nothing, you have no real visibility on how yourbusiness is performing and you’re leaving the path clear for your competitionto get ahead. </span><span lang="EN-GB" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53">The right CRM solution enablesyour sales team to be more efficient and sell more, providing you with visibilityacross the sales team's efforts and on business activity in general.</span><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE;mso-bidi-font-weight:bold"> <o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE;mso-bidi-font-weight:bold"><o:p> </o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE;mso-bidi-font-weight:bold">Without apowerful CRM system, your company does not have a central place to recordinformation. Not only does the collection of that information help the salesperson to make money by closing the sale, it also enables management to analysereal-time sales forecasts. Customised workflows enhance your company’s abilityto close more sales in a shorter period of time leading to an increase in salesrevenue. Supporting important business decisions can also be challengingwithout full visibility on the business and customer information. Customerretention is the key to growing your business. Marketers state that it costs 5to 10 times as much to acquire a profitable customer than it does to retainone. <o:p></o:p></span></p>Re:How Sage CRM Can Help Your Business Make M
<p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><b style="mso-bidi-font-weight:normal"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#69923A;mso-ansi-language:EN-IE">Sage CRM across your Organisation<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt;mso-layout-grid-align:none;text-autospace:none"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">Thebenefits of Sage CRM extend to all departments and roles across yourorganisation. Integrated with back-end financials, </span><span lang="EN-US" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-US">Sage CRM provides you with a 360 degreeview of your customer breaking down departmental silos, connecting your front-and back-office and providing total visibility and control right across yourbusiness. <o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE"><o:p> </o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">Businesses are operating in a new agewhere the customer is demanding more value for money and choosing theproducts/services they need wisely. Companies need to tailor a valuableproposition to them and engage with them to understand their needs. But how doyou know who they are and what they actually want? Sage CRM provides you with adeep understanding of your customers needs allowing you to create a bespokemessage to them through a channel that resonates the most with them.<o:p></o:p></span></p>Re:How Sage CRM Can Help Your Business Make M
<p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><!--[if gte vml 1]><v:shapetype id="_x0000_t202" coordsize="21600,21600" o:spt="202" path="m,l,21600r21600,l21600,xe"> <v:stroke joinstyle="miter"/> <v:path gradientshapeok="t" o:connecttype="rect"/></v:shapetype><v:shape id="_x0000_s1026" type="#_x0000_t202" style='position:absolute; left:0;text-align:left;margin-left:-165.55pt;margin-top:20.4pt;width:121.5pt; height:126.75pt;z-index:251662848' filled="f" stroked="f"/><![endif]--><span style="mso-ignore:vglayout;position:absolute;z-index:251662848;left:0px;margin-left:-221px;margin-top:27px;width:166px;height:173px"><table cellpadding="0" cellspacing="0"> <tbody><tr> <td width="166" height="173" style="vertical-align:top"><span style="position:absolute;mso-ignore:vglayout;left:0pt;z-index:251662848"> <table cellpadding="0" cellspacing="0" width="100%"> <tbody><tr> <td> <div v:shape="_x0000_s1026" style="padding:3.6pt 7.2pt 3.6pt 7.2pt" class="shape"> <p class="MsoNormal"><span lang="EN-IE" style="font-size:9.5pt;line-height: 115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">With CRM, sales teams can focus on leads which are most likely to be converted and reduce time spent on administrative tasks such as creating sales pipelines, reports, quotes or proposals<o:p></o:p></span></p> </div> </td> </tr> </tbody></table> </span> </td> </tr></tbody></table></span><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">ImplementingSage CRM can not only help your sales teams focus their efforts but can alsohelp you manage their performance through real-time pipeline analysis. Thismeans that your sales team are producing more revenue per sales hour. Throughsophisticated analysis and profiling, sales teams are equipped to cross- andup-sell your products and effectively identify sales opportunities which existwithin your customer database. Automated workflow eliminates unnecessarypaperwork and ensures that sales staff follows company-specific opportunitymilestones. This means that sales can be progressed as quickly and asefficiently as possible. <o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE"><o:p> </o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">Mobile/offline solutions provide salesteams with access to information and services allowing them to do their jobseffectively and make the business money regardless of their location device orconnection </span><span lang="EN-GB" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53">their own customer base. </span><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">The extensive and powerful reportingfeatures in CRM provides confidence that sales staff are working allowingmanagement to take corrective action when it is needed rather than after theevent.<o:p></o:p></span></p>Re:How Sage CRM Can Help Your Business Make M
<p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">In recessionary times, only thosecompanies whose marketing messaging and activity is targeted, compelling andtimely will survive and grow. Sage CRM can improve lead quality and ensurehigher conversion rates by sales through its effective segmenting and profilingtools. Reporting can help track source of leads and assess opportunities andhelp focus on prospects that are more likely to purchase, increasing ROI andmaximising the marketing budget and spend.<o:p></o:p></span></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE"><o:p> </o:p></span></p><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";mso-fareast-font-family:宋体;mso-fareast-theme-font:minor-fareast;color:#4D4F53;mso-ansi-language:EN-IE;mso-fareast-language:EN-US;mso-bidi-language:EN-US">SageCRM helps maximise the synchronisation between your customer service agents andyour customers. Sage CRM provides agents with fast and efficient phone- orweb-based interactions to automatically deliver real-time information tocustomers.</span><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";mso-fareast-font-family:宋体;mso-fareast-theme-font:minor-fareast;mso-ansi-language:EN-GB;mso-fareast-language:EN-US;mso-bidi-language:EN-US"> </span><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";mso-fareast-font-family:宋体;mso-fareast-theme-font:minor-fareast;color:#4D4F53;mso-ansi-language:EN-IE;mso-fareast-language:EN-US;mso-bidi-language:EN-US">This provides a holistic view of the customer andimproves the time to resolution for customer service issues. Sage CRM enablesyour customer service staff to capture leads which are automatically managedthrough the workflow for your sales team to follow up</span>Re:How Sage CRM Can Help Your Business Make M
<p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:11.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">Having a detailed knowledge of yourbusiness performance and a deep understanding of your customers is critical forsenior management. Sage CRM provides extensive central control over operationsand budgets, helping senior management to control these areas more effectively.Integrated with back-end financials, Sage CRM can provide a complete view ofthe business and a streamlined end-to-end business management. </span><span lang="EN-GB" style="font-size:11.0pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53">This holistic approach to business puts the customer at the centreof the organization where staff can view all customer interactions andactivities building a platform for quality customer service. This consolidatedview of your customer provides your company with the opportunity to cultivate amore meaningful relationship with your customers and enables you to make moremoney from them over the long-term. <o:p></o:p></span></p>Re:How Sage CRM Can Help Your Business Make M
<p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><b style="mso-bidi-font-weight:normal"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#69923A;mso-ansi-language:EN-IE">Conclusion and Recommendations<o:p></o:p></span></b></p><p class="MsoNormal" style="margin-bottom:0cm;margin-bottom:.0001pt"><span lang="EN-IE" style="font-size:10.5pt;line-height:115%;font-family:"Arial","sans-serif";color:#4D4F53;mso-ansi-language:EN-IE">You can’t control the economy and howthe recession unfolds, but you can prepare your business processes and becomemore efficient. By implementing Sage CRM, your company will realise real andquantifiable improvements in operational efficiency, driving new growth and revenuestreams for your business. With Sage CRM, your business will have greaterinsight and understanding of your customers, helping you to concentrate yoursales efforts on those customers and prospects who are most likely to buy –enabling you to make more money even in this tough economic climate.<o:p></o:p></span></p>页:
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