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CATHY 发表于 2007-5-30 18:38

outlook syn with accpac crm

<P>Who can tell me why i couldn&#39;t syn crm with outlook. What should I pay attention to?</P><P>&nbsp;</P><P>&nbsp;</P><p>[此帖子已被 Sherry@SH 在 07-07-04 21:34:14 编辑过]

SoftSage 发表于 2007-5-31 21:27

Re:outlook syn with accpac crm

<P>If you already installed the integration plugin in Outlook, it should be synchronized successfully.&nbsp;Integration&nbsp;plugin&nbsp;is repsonisibility for the synchronization infrmation tranfer between outlook and crm.&nbsp;</P><P>Please let me know the error you met in the sychronization process. Following is&nbsp;a gernal process&nbsp;to setup the&nbsp;synchronization&nbsp;feature.</P><P>1. browser the CRM and install the plugin.</P><P>2. Restart Oultook, you can see a crm toolbar will be added to Outlook.</P><P>3.&nbsp;You can select&nbsp;Manual or automation synchronization you information between CRM and Outlook.</P><P>4.&nbsp;Appointment/Meeting, Task and Contact can be tranferred between CRM and Outlook.&nbsp;</P>

CATHY 发表于 2007-9-15 00:41

Re:outlook syn with accpac crm

<P><FONT style="BACKGROUND-COLOR: #c9e9dc">错误信息是登录到crm server 错误.但有时会报另一错误,我已记不清了.</FONT></P><P><FONT style="BACKGROUND-COLOR: #c9e9dc"></FONT>&nbsp;</P><P><FONT style="BACKGROUND-COLOR: #c9e9dc">I&nbsp;had found &nbsp;the solution on my own. maybe there is better way. but i solve it by changing the time Zone and revising the outlook and copy old pst to make it.</FONT></P>

Sherry@SH 发表于 2007-9-15 23:54

Re:outlook syn with accpac crm

<P>actually I met the same problem before. I tried each standard step but the integrateion still didnot work well. My finail solution was to restore the system by ghost tool.......</P><P>But I haven&#39;t met this problem again when i use CRM6.0 instead of 5.8.</P>

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