1.1.A            Easy to deploy, maintain and use

SageCRM is easy-to-use, quick-to-deploy, feature-rich CRM solution with on-premise and on-demand deployment options to provide SMBs with the most appropriate deployment type for their needs.fficeffice" />

1.1.A            Out-of-the-box integration with market-leading Sage ERP products & 3^rd party products

SageCRM provides out-of-the-box integration with leading Sage ERP solutions including:fficeffice" />

·         Accpac ERP

·         Sage Pro ERP

·         MAS 90/200 (US)

·         Sage 1000

·         Sage 200 (ffice:smarttags" />UK)

·         Sage Line 50 (IRL)

·         Sage 100 (France & Spain)

·         OfficeLine, ClassicLine, Sage Bäurer & Sage Bäurer Wincraft (Germany)

·         Simultan ERP (Switzerland)

SageCRM is “Integration Ready” and can facilitate rapid, cost-effective and high performing front-to-back-office integration with other 3^rd party business applications through MS Visual Studio.NET, XML, and ODBC technologies.

1.1.A            Fully web-based

SageCRM provides a fully web-based feature-set out-of-the-box providing your users with a rich, deep and seamless user experience regardless of their location or access scenario.fficeffice" />

1.1.A            Channel-driven to deliver personalized, local customer support

Sage operates a mature and extensive network of 25,000 market-leading business partners that specialize in business applications implementation, support, training, and customization. The company’s global partner network works with SageCRM customers to address their specific regional requirements.fficeffice" />

1.1.A            Addresses horizontal and vertical needs

SageCRM offers broad and deep out-of-the-box functionality to address organizations’ horizontal business process requirements across sales force automation, marketing automation and customer service. Additionally, vertical customer requirements are addressed through the SageCRM development partner network. This global partner channel provides a range of solutions, based on the SageCRM platform that addresses industry-specific requirements across vertical markets such as: (1) construction, (2) real estate, (3) professional services, (4) retail and (5) distribution.fficeffice" />

1.1.A            Long-Term stability and sustained growth

The Sage Group plc is the world’s leading business applications provider to the small and medium-sized business community. The company serves more than 5.7 million SMB customers worldwide and invests approximately 30% of annual software revenues in R&D.fficeffice" />