Rex

Upgrades and Migrations

All that being said, the CRM/front office applications seem to be in good shape. Last year, the company announced a multi-year plan (the 2010 strategy) to rationalize the CRM products, making ACT work better with SalesLogix and incorporating new Web technologies. So far, all that seems on track. I think there's more work to be done relating to Web-based applications, and no one debates that.

The next one to three years will be important for Sage. The company needs to make progress on some product upgrade and migration issues that, in truth, are overdue. The good news isn't hard to find, though. Swenson appears to be making some good moves and tough calls, and the partner channel is global and energized.