Rex

IT’S SIMPLE. SMARTER DATA ENTRY AND
MANAGEMENT LEAD TO MORE SATISFIED CUSTOMERS.
How can an integrated software
solution help businesses improve customer service?
Better communication between departments results in enhanced customer
satisfaction and retention, helping you strengthen your reputation in the marketplace. Look at solutions that offer a powerful set of tools to streamline the sharing of data between departments. You’ll have a more holistic view of the customer throughout every touch point — from initial contact through delivery and beyond. When you have the confidence in your ability to streamline time-consuming processes, manage your business’ complex finances, and focus your sales, marketing, and operational functions on the customer, good things happen to your bottom line.

Rex

HAPPIER CUSTOMERS.
Make sure your staff has secure, instant access to relevant customer information such as orders, call and transaction history, e-mail, and sent documents — resulting in fast resolution of customer inquiries.
BETTER BUSINESS.
Your teams need access to vital customer account and inventory information as well. For example, sales should be able to check the credit status of a customer before placing an order, ascertain how much inventory is in the warehouse, and determine the buying patterns of your customer base at a glance.
Unified solutions are becoming more and more desirable. If you want to keep your edge, a unified approach to your software will be a necessity to meet tomorrow’s challenges.