Companies Prefer ACT! by Sage Over&am

Rex

Companies Prefer ACT! by Sage

Over Competitors

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Mike Ament began using ACT! by Sage as an outside salesperson in the late 1980’s. It was natural then, Ament

says, to select ACT! Premium when he started his own business several years ago.

“I looked at other packages like

Salesforce.com, but really didn’t strongly consider anything other than ACT! Premium. It does what it’s supposed to

do. It’s easy to use, easy to teach people to use, easy to customize, and powerful in its functionality. I decided to stay

with ACT! and chose ACT! Premium for its expanded workgroup functionality.”

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“At Hawaii Commercial Real Estate, all of our agents and support staff rely almost exclusively on ACT! as a means

of maintaining our extensive database and facilitate our transactions. ACT! and email are the core applications of our

operation.”

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Within a year of starting The Betty Brigade, Sharon McRill recognized the need for a powerful contact management

solution.

“I was using Microsoft Outlook—it worked alright for scheduling appointments, but it didn’t give us the ability

to store details about our client relationships. In this business, those details are very important. A colleague made a

compelling case for ACT! Premium. It is designed to do exactly what we want to do—track the details of our client

relationships and organize our activities. And by adding ACT! Premium for Web, my staff can access the database

from anywhere.”

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A panel of IT, sales, and marketing professionals at Cybage evaluated various contact management solutions as well

as a proposed in-house solution. Some of the solutions were too complex in functionality or difficult to implement.

Others came with high costs or complicated licensing models. Eventually, the panel chose ACT! Premium for the

marketing team and ACT! Premium for Web for the mobile sales team.

“The solution has helped the team immensely.

With ACT!, we get to work on a synchronized database, and therefore are able to eliminate a lot of rework. It has

helped track leads, ensure timely follow-up, and access information associated with a contact or company quickly

and more efficiently.”

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Due to a tumultuous relationship with Salsforce.com, KM Medical was losing opportunities and was increasingly

frustrated with technology that they perceived to be working against their efforts. Staff at KM Medical had past experience

using ACT!, so that was the logical choice. “About 2 years ago we were shopping for new software. We started using

Salesforce.com. But it took just one year to find that the software was difficult to use and customize. Their technical

support staff couldn’t help either; we received absolutely zero support. We needed a change quick… If we were to make

a change, it had to be simple. Anyone who runs a business understands that you get pulled in a ton of directions. You

can’t have technology slow you down. I needed a way to communicate with ease. I needed great technical support.

I needed a solution that just works. I knew where I wanted to take the business, and Salesforce.com couldn’t get me

there. With ACT! I’m becoming an expert one step at a time. And the best part is, it’s so gosh-darn easy.”

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Golden Flame Distributing evaluated both ACT! Premium and GoldMine before deciding on ACT!.

“ACT! Premium is easier to use, plus it provides for the flexibility we need to add new fields and

customize screens.”

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Several years ago, Empire Safety was using GoldMine® as its contact management solution and Sage BusinessWorks

Accounting for its back office accounting functions. “There was a link between the two systems, but when that

link was discontinued we decided to replace GoldMine. It’s important to us to have integration between our front

and back office systems.” Empire Safety was impressed by the powerful marketing and communication tools

included with ACT! and the integration between ACT! and Sage Businessworks, and chose ACT! as its new contact

management solution

Rex

A panel of IT, sales, and marketing professionals at Cybage evaluated various contact management solutions as well

as a proposed in-house solution. Some of the solutions were too complex in functionality or difficult to implement.

Others came with high costs or complicated licensing models. Eventually, the panel chose ACT! Premium for the

marketing team and ACT! Premium for Web for the mobile sales team. “The solution has helped the team immensely.

With ACT!, we get to work on a synchronized database, and therefore are able to eliminate a lot of rework. It has

helped track leads, ensure timely follow-up, and access information associated with a contact or company quickly

and more efficiently.”