Keep track of each step in the purchasing process and set tasks in the calendar to make sure they get done. • Set tasks and reminders to ensure timely payment by AP and take advantage of any early payment discounts Document and access all communications—phone calls, letters, e-mails, RFQs, and service level agreements—in one place, so issues can be resolved quickly. • Keep an airtight history of communications so that requests don’t fall through the cracks and quotes don’t get inadvertently revised by vendors. Nurture relationships with vendors by scheduling “relationship building” calls. • Facilitate communication by keeping track of the key members of your vendor’s team, such as the AR clerk, the account manager, accounts manager’s boss, technical support, fulfillment. |