Product Brief

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Product Brief

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Make contact. Build relationships. Get results.

You want to get organized, but your current method of managing customer information just isn’t enough. You need something more, something that’s designed for you, something that has a proven track record. You need ACT! to manage your customer relationships.

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Choose a Solution You Know You’ll Love

ACT! is the #1 selling Contact and Customer Manager in the world with 2.8 million users. It comes highly recommended by small businesses and salespeople so you know you’ll love it!

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Organize the Details of Your Customer Relationships

Strong business relationships are essential to your success. With ACT!, you can organize all the details of your customer relationships in one place—from basic contact information to detailed notes on past interactions—for a complete view of the people you do business with. Next time a customer calls, you’re prepared with a response about what you discussed last time, as well as personal details like a favorite sports team, to set your business apart from the rest.

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Generate Actionable Demand with End-to-End E-marketing1

Grow your business by attracting new customers and getting more from existing relationships with end-to-end ACT! E-marketing1. Not only can you create and send striking e-mail and drip marketing campaigns using a simple online editor, you’ll also

be able to quickly identify your most interested prospects using a ranked call list so

you know who to reach out to first.

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Take Action on Your Most Qualified Sales Leads

Focus on your most viable leads by capturing and managing each lead through the sales process. Record detailed progress notes, include your products and services, and see the probability of close. This gives you total visibility and control of your sales pipeline so you know where to focus your immediate efforts.

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Be More Productive Right Away

Don’t worry about a learning curve. ACT! is easy to learn and use and we can prove it’s easier than competitive solutions. In fact, you can be 25%2 more productive by choosing ACT! over the competition. If your customer information lives in spreadsheets today, you can import all of that valuable data into ACT! and continue building upon it.

Integrate with Existing Business Solutions

Take full advantage of the familiar solutions you’ve already invested in. Integrate ACT! with your e-mail, calendar, and more than 10 popular business solutions, including Outlook, Word, Excel®, and Lotus Notes®.

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Coordinate Efforts Across Your Team

Good news! Just one place to enter phone numbers, e-mails, and more. You and your team can access all the same relationship details from one place—ACT!—to better coordinate your efforts when speaking to customers and appear completely in sync.

Select the ACT! Solution That’s Right for Your Business

ACT! offers three solutions to meet your Contact and Customer Manager needs, based on number of users and the need for remote access and team collaboration: ACT! by Sage, ACT! by Sage Premium, and ACT! by Sage Corporate Edition (which includes ACT! Premium and ACT! by Sage Premium for Web).