"You do not have a license to use this product"

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Issue

The program may return the following error message when starting Sage 300 ERP:
You do not have a license to use this product

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Solution or Workaround
1. Confirm the Shared Data path is correct.
2. Check there are license files in the Shared Data directory.

If the license files are correctly installed in the Shared Data folder, manually open the License Manager to enter the Serial Number and Activation Codes for the expired license files.

To open the License Manager outside of Sage 300 ERP,
1. Go to the Runtime folder (this will be where the program files are installed, default location is c:\Program Files\Sage Accpac).
2. Double-click a4wlicmgr.exe.
3. Ensure the License Information details are correct.
4.In the Licenses tab, enter the Serial Number and Activation Code for System Manager. You can also enter the other products serial number and activation codes here.
5.In the Users tab, enter the Lanpak Count, Serial Number and Activation Code.

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Solution or Workaround
1. Confirm the Shared Data path is correct.
2. Check there are license files in the Shared Data directory.

If the license files are correctly installed in the Shared Data folder, manually open the License Manager to enter the Serial Number and Activation Codes for the expired license files.

To open the License Manager outside of Sage 300 ERP,
1. Go to the Runtime folder (this will be where the program files are installed, default location is c:\Program Files\Sage Accpac).
2. Double-click a4wlicmgr.exe.
3. Ensure the License Information details are correct.
4.In the Licenses tab, enter the Serial Number and Activation Code for System Manager. You can also enter the other products serial number and activation codes here.
5.In the Users tab, enter the Lanpak Count, Serial Number and Activation Code.

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Cause

Expired System Manager temporary license file.