The Service Cloud

Rex

The Service Cloud
Join the conversation—it’s in the cloud

Rex

Today’s customers want faster, more responsive service across every channel… from the call center to the social Web. With the Service Cloud, you’ll deliver it all. It’s a complete platform for modern customer service, with all the tools and applications you need to amaze your customers and keep your agents productive.

Rex

And because it all runs online, in the cloud, there’s no need to deal with the expense of infrastructure and headache of software. With the Service Cloud, you deliver fast, cost-effective service, and you’re up and running in a matter of weeks. No wonder more than 6,800 service organizations already run on the leader in enterprise cloud computing.   Welcome to the Service Cloud.

Rex

	Call Center Get everything you need for a productive call center and happy service agents. And all of it as easy to use as your favorite Web site. Learn more
	Customer Portal Today’s Web-savvy customers expect a lot out of customer self-service. Like rapid-fire answers and vibrant community conversations. Learn more

Rex

	Social Wherever your customers are, you’ll be there. Join the conversation in Web communities like Twitter and Facebook. Learn more
	Knowledge Deliver the right answer the first time—everywhere. Learn more

Rex

	Analytics What you don’t know CAN hurt you. Get the insight you need to keep your customer service operation performing at its best. Learn more
	Email It’s easy to provide lightning-fast service when you have these email tools at your fingertips. Learn more

Rex

	Chat Do your customers hate to wait? Deliver real-time service with integrated chat. Learn more
	Ideas Your customer community has some great answers and ideas - Use them. Learn more

Rex

	Search Help customers find answers the first place they turn: their favorite search engines. Learn more
	Partners Work together easily, and everyone wins: your customer service is more cost effective and faster. Learn more
	Mobile Great service goes well beyond the call center. Deliver it from any location on any device. Learn more