Rex

Access to the data is also an important consideration. With on-premise system, the data is housed on
the company servers on-site and under the control of the internal IT team. With on-demand systems,
data is housed off-site in data warehouses operated by the vendor or its partner. It is critical to be able to
access this data as need arises. The vendor’s solution should provide tools that allow you to export your
e-mail, files, customer information, and other data when you need it and in a form that is portable into
other solutions. Beware of vendors that “hold your data hostage” by providing inadequate export tools,
by restricting access to the data, or by not releasing data in a useful format, making analysis using a thirdparty
tool difficult, or worse, making it virtually impossible to move on to a new business management
solution. Realize that your mission-critical business data should not be used as a bargaining chip