Rex

Read then spread this report. 

Rex

Sign up for the webinar now, as we can only have 1000 attendees per webinar, as our last webinar had over 1100 registrants.

Rex

As we’ve done in the past, we’re going to offer a series of free webinars on this topic to explore each of the use cases in gritty details. 

Rex

This is a deep topic, and the report is only the tip of the iceberg. 

Rex

Sign up for the webinar series. 

Rex

 It’s also pragmatic, as it lays out a process on how to get started, baseline needs (listening) and what to do next.

Rex

 This architecture lays out all the possibilities (18 use cases) defines the problem and goal for each, and suggests some vendors who to watch. 

Rex

Regardless if you’re in IT or in a business unit, we wrote this to meet the needs of both groups. 

Rex

How To Use This Report: A Pragmatic Roadmap

Rex

Dooce’s support problem with Maytag quickly became a PR nightmare –had the support group known she was an influencer (and what it means), they could have serviced her better.