Contact and Customer Management Maintain contact details, notes, history, activities, opportunities, documents, secondary contacts, and more on Contact Records 60+ pre-defined fields Duplicate checking and the ability to merge records Unlimited date- and time-stamped Notes and History Share Notes and History between multiple contacts Attach documents to Contacts, Notes, and Activities Track related contacts as Groups and Subgroups Add or remove contacts for Groups and Subgroups automatically based on criteria you specify View Groups and Subgroups in tree views Track contacts, notes, history, activities, opportunities, documents, addresses, and company information on Group Records Context-aware services, including driving directions |