The technical issues can include integration. A sales system ultimately has to feed information to accounting, fulfilment, or other systems to complete a full order-to cash-process. So you must: Talk to your consultant or IT staff about with what systems ACT! might need to communicate Check to see which other of your applications, such as an ERP system, needs to link to ACT!. Sage Software does have out-of-the-box integrations with a handful of common third party applications, such as QuickBooks However, be prepared to implement some manual workarounds to share data if integrations are unavailable. Without ready-made application integrations, companies must keep two records of customer data – one in ACT! and one in a fulfilment or supply chain system, to cite two examples If you have two such systems running parallel, it will require manual checking to make sure they are both synchronised and up to date, or errors will creep in |